How to Add an FAQ Accordion on Squarespace: A Step-by-Step Guide

An FAQ section is a great way to improve user experience, reduce customer inquiries, and keep your Squarespace website organized. Instead of listing all questions and answers in long paragraphs, an accordion FAQ allows visitors to click and expand the questions they need answers to—making your site look clean and professional.

In this guide, I’ll walk you through how to add an FAQ accordion on Squarespace using built-in tools, no coding required.

Why Use an FAQ Accordion on Squarespace?

An accordion-style FAQ section has several advantages:

  • Improves user experience by making information easy to find

  • Keeps the design clean and avoids overwhelming visitors with too much text

  • Enhances SEO by organizing content in a structured way

  • Works well on mobile without taking up too much screen space

How to Add an FAQ Accordion on Squarespace

Question mark light to show how to add an FAQ to Squaresapce

There isn’t a built-in FAQ accordion block in Squarespace, but you can achieve the same effect using the Toggle Block or the Summary Block. Here’s how:

Method 1: Using a Toggle Block (Best for Simplicity)

  1. Log in to Squarespace and navigate to the page where you want to add your FAQ section.

  2. Click Edit on the section where the FAQ will go.

  3. Click Add Block and select Toggle Block.

  4. In the Title field, enter your question.

  5. In the Content field, type the answer.

  6. Repeat this for each question and rearrange as needed.

Customizing the Toggle Block:

  • Adjust the font, size, and color in Site Styles.

  • Use spacing to keep the layout balanced.

  • Test the mobile view to ensure it looks good on all devices.

Method 2: Using a Summary Block (Best for Larger FAQ Sections)

  1. Create a blog category specifically for FAQs.

  2. Add each FAQ as a separate blog post, using the question as the title and the answer as the content.

  3. On your FAQ page, add a Summary Block and choose the List or Carousel layout.

  4. Select the FAQ category so that only FAQ-related posts appear.

  5. Adjust the display settings to show only titles and hide images for an accordion effect.

This method works well for larger FAQ sections where each answer might need additional formatting or images.

Customizing Your FAQ Section

Paint brushes to show as we explore how to customise FAQs on squarespace

Once you’ve added your FAQ, you can customize it to match your website’s style:

  • Adjust font sizes and colors in Site Styles.

  • Add dividers or background colors to separate sections.

  • Test your FAQ on mobile devices to ensure everything is aligned properly.

SEO Best Practices for FAQ Sections

To ensure your FAQ accordion helps with search rankings, follow these SEO best practices:

  • Use keywords naturally (e.g., how to add FAQ on Squarespace, Squarespace accordion tutorial).

  • Structure your questions clearly to improve the chances of being featured in Google search results.

  • Add internal links to relevant pages on your site.

  • Optimize for mobile to ensure easy navigation.

Final Thoughts

Adding an FAQ accordion on Squarespace is a simple way to organize information without overwhelming visitors. Whether you use the Toggle Block or Summary Block, both methods create a professional and user-friendly experience.

If you found this guide helpful, check out my YouTube tutorial for a step-by-step walkthrough. If you need help designing your Squarespace site, feel free to get in touch. Or book a call here.

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Mastering Squarespace Site Styles: Fonts, Colors & Animations for a Stunning Website